This award, which distinguishes it for its hospitality, is only awarded to establishments that regularly receive excellent reviews from travellers on TripAdvisor, and it extends to qualified companies from around the world. Only the top performers listed on TripAdvisor receive this prestigious title.
In selecting the winners of the Certificate of Excellence, TripAdvisor uses a patented algorithm to determine winners based on the score of traveller opinions. Companies must score at least 4 out of 5 "bubbles," depending on the quality and quantity of opinions, and the date they were written. Some additional criteria include the age of the business and its position in the site's popularity ranking.